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User guide

Platform health

A checkup of the Elastic cluster that carries your logs, with a verdict per check. The paid AI read groups failing checks by root cause and orders the fixes.

Platform health checks the Elastic cluster that carries your logs. Opening the page runs a checkup. The checkup and the AI read both need a Professional or Enterprise license, including a trial. Select Run again to repeat it.

Platform health

Checkup results

Checkup overview gives a one-line verdict and three counts: Passing, To do (Failing and Watch), and Unavailable. The checks below are grouped the same way, each with its verdict, observed value, and reasoning.

Checks

Unavailable is not a fault. When the gateway account lacks an index privilege, or an API is unavailable, only the affected check is Unavailable and the others still run. Grant the privilege and run the checkup again. The cluster privilege monitor is the exception: without it the gateway cannot reach Elasticsearch and no check can be judged; see Elasticsearch account permissions.

Checks

CheckVerdict
Cluster healthgreen is OK, red is Failing. yellow is Watch on a single data node, where unassigned replicas are expected, and Failing with several data nodes
Unassigned shardsWhen cluster health is Failing, lists the unassigned shards and the reason from allocation explain
Thread pool rejectionsWatch if any node has rejections. The count accumulates from node start, so check your monitoring to see whether it is still rising
Disk watermark and read-only blocksFailing if any index has a read_only_allow_delete block. Watch when a node's disk use reaches RST_OPS_DISK_WARN_PCT (default 90%)
ILM errorsWatch if any index is stuck in an ILM ERROR step
Ingest freshnessA whitelisted data stream with no new data for RST_OPS_STALE_WARN_H (default 6 hours) is Watch, and for RST_OPS_STALE_FAIL_H (default 24 hours) is Failing
Time baselineNewest data ahead of the current time by RST_OPS_AHEAD_WARN_MIN (default 5 minutes) is Watch, and by RST_OPS_AHEAD_FAIL_MIN (default 30 minutes) is Failing. Hosts with clock skew and ingest lag are listed as well. The time-window hint in Ask AI uses the same data

AI read

The check-up and the AI read are a paid capability (platform-ops copilot), available in Professional (14-day trial included) and above.

When some checks do not pass, the page shows AI read. The model analyzes those checks together: which share a root cause, what to fix first, and how. It consults the cluster runbooks in Runbooks and states how many passages it used. If the model returns nothing usable, the page orders the checks by their own severity.

AI read

The Platform issues card on Security posture shows the number of checks that do not pass. The top tabs of Platform health also hold Audit log and Outbound channels.

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