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User guide

Platform health

QRadar deployment checks: Console connection and version, managed hosts, EPS licence usage, log-source status, ingest freshness, offense backlog, auto-discovered log sources, each with a verdict; the paid AI reading ties the failing ones together and says what to fix first.

Platform health looks at the QRadar deployment that carries the logs. Opening the page runs one round of checks (free, read-only probes); the "AI reading" is paid (platform-ops copilot).

Overview

A one-line verdict (healthy / items to watch / issues found / some checks unavailable) and three cards: passed, needs work (fail + warn), unavailable (permission missing or API not reachable).

Checks

Grouped as needs work / passed / unavailable, one row each: verdict, what was checked, the actual value, why it was judged so. The seven checks:

CheckLooks atThreshold
Console connection and version/api/system/about reachable, version ≥ 7.4Below 7.4 warns
Managed hostsStatus of each host in /api/config/deployment/hostsAny host not Active fails
EPS licence usageaverage_eps / eps_allocation per host≥ 85% warns, ≥ 100% fails (RST_PLATFORM_EPS_WARN_PCT / _FAIL_PCT)
Log-source statusEnabled log sources in Error / DisconnectedAny fails; no enabled source at all warns
Ingest freshnessAge of last_event_time on enabled sources6 h warns, 24 h fails (RST_PLATFORM_STALE_WARN_H / _FAIL_H)
Offense backlogOPEN offenses, those older than 7 days, unassigned ones≥ 200 warns, ≥ 800 fails (RST_PLATFORM_OFFENSE_WARN / _FAIL); age from RST_PLATFORM_OFFENSE_OLD_DAYS
Auto-discovered log sourcesAuto-discovered sources typed Unknown / GenericAny warns: the DSM did not match and events parse generically

"Unavailable" is not an error: without deployment-management rights on the token's role, managed hosts and EPS licence cannot run; add the rights and re-run. The other five need only Ariel / Offenses / log-source rights.

AI reading

Paid capability (platform-ops copilot), Standard tier (including the 14-day trial) and up. The checks themselves are free.

"AI reading" appears when something is not passing. The model reads the failing checks together: which share a root cause (a saturated EPS licence and Disconnected log sources are often one problem), what to fix first, and how, down to the QRadar page (Admin → System and License Management, Log Sources, Deploy Changes).

Relation to other pages

  • "Platform issues" on Security posture is this page's count of non-passing checks; "Log sources at risk" is the union of the status and freshness checks.
  • The tabs on top also hold Audit log and Outbound channels.

On this page