An alert-handling desk: query the SIEM, triage with AI, and route each case to the person who should own it.
A 14-day trial licence, issued as soon as you sign in.
Alerts arrive faster than anyone can read them, and the cost is rarely the alert that was missed. It is the queue nobody trusts any more.
SignalDesk is where alerts land and get dealt with. It queries the SIEM directly, applies AI triage to decide what deserves a human, and at Professional assigns cases to owners so nobody has to play dispatcher. It sits on top of the SIEM you already run rather than replacing it.
The self-hosted Community edition is free and does not expire: one server, SIEM querying, no time limit. Paid editions add triage and assignment.
Run searches against your existing SIEM without switching tools, so the evidence for a decision sits next to the decision. Available in every edition, including the free Community one.
Decides which alerts deserve a person and why, and shows its reasoning rather than a score. Enterprise.
Routes each case to an owner on the rules you set, so the queue stops needing a dispatcher and nothing sits unclaimed overnight. Enterprise.
One server, no expiry, no invoice. The same software as the paid editions with triage and assignment left out, suitable for a single team or a long evaluation.
Free
Includes
Pricing on request
Unlimited servers · 12-month term
| Capability | CommunityNo licence · Free for good | EnterpriseUnlimited servers · 12-month term |
|---|---|---|
| Price | Free | Pricing on request |
| AI triage | Not included | Included |
| AI guardrail (output caps, redaction, tenant quotas) | Not included | Included |
| Automatic assignment | Not included | Included |
| Multi-level SLA escalation | Not included | Included |
| Automation rules engine | Not included | Included |
| Scheduled reports with email delivery | Not included | Included |
| Unlimited audit retention and export | Not included | Included |
| Single sign-on (SAML / OIDC / OAuth2 / LDAP) | Not included | Included |
| SCIM user provisioning | Not included | Included |
| Multi-tenancy for MSSP customers | Not included | Included |
Need Enterprise, or a deployment shape not in the table? Contact sales
