Hand 24×7 monitoring to a dedicated team
Managed operations for SIEM onboarding, detection engineering and alert triage
The hard part of running a SOC is not tooling; it is the sustained investment in people and rules. We provide 24×7 or 8×5 monitoring, alert triage and response orchestration, and ongoing tuning of detection coverage and false-positive rates, extending on demand to threat hunting, attack surface management and cloud security alert operations. If you already have a SOC, we can take just one part.
Our approach
One team scopes, executes and retests; conclusions are delivered as evidence, not checklists.
Operated on your existing platform
We have onboarding and detection engineering experience on Splunk, QRadar, Sentinel, Elastic and AlienVault. Logs stay in your environment; the operations team connects remotely, so data sovereignty and compliance boundaries are unchanged.
Detection engineering iterates continuously, with false-positive rates reported monthly
Detection cases are mapped to MITRE ATT&CK and versioned. Every rule has a triage playbook and false-positive statistics; coverage and false-positive rate are reported to you as monthly metrics rather than delivered once and left.
Our own AI Copilot handles first-line triage
On Splunk, QRadar and Elastic our AI Copilot products merge alerts, add context and perform initial triage, so analysts concentrate on events that need judgement. Response times are written into the SLA.
Deliverables
Onboarding plan
Log source inventory, field standards and a data-quality baseline, with a coverage check before and after onboarding.
Detection library
Rules mapped to ATT&CK with triage playbooks; false-positive rate reported monthly and tuned continuously.
Monthly operations report
Alert volume, response times, coverage and remediation advice, in one version for the security lead and one for management.
Supported SIEM platforms
No platform change required. We have onboarding, detection engineering and managed-operations experience on all five, and our own AI Copilot products on three of them.
SplunkEnterprise and Cloud. CIM normalisation, ES correlation searches and SOAR playbooks, with Splunk AI Copilot for alert triage.
Onboarding · Detection · Managed · Own Copilot
QRadarDSMs and custom properties, rule and building-block governance, offense triage and tuning; QRadar AI Copilot for bulk offense handling.
Onboarding · Detection · Managed · Own Copilot
SentinelData connectors and KQL analytics rules, Logic Apps automation, covering Microsoft 365 and Azure-native log sources.
Onboarding · Detection · Managed
Elastic SecurityBeats / Agent onboarding and ECS mapping, detection rules and ML jobs; Elastic AI Copilot for triage and smart query.
Onboarding · Detection · Managed · Own Copilot
AlienVault USMFormerly AT&T Cybersecurity. USM Anywhere sensor deployment, OTX intelligence and correlation rules; a practical start for smaller teams.
Onboarding · Detection · Managed
How we deliver
Four stages, each with defined inputs, outputs and a client sign-off.
Assessment
Inventory log sources, field standards and existing rules; assess detection coverage; set onboarding priorities.
Onboarding and baseline
Onboard log sources, normalise fields, establish the data-quality baseline, deploy the first detection cases and playbooks.
Trial operation
Run under the formal SLA, calibrate severity levels and escalation paths, confirm handling procedures with your team.
Full operation
24×7 or 8×5 monitoring, monthly operations report, quarterly detection coverage review.
Customer story
Addressing Cybersecurity Threats in Ukraine's Energy Sector
DTEK and Reallysec built a new security operations centre on IBM QRadar Suite, with 24/7 threat monitoring and automated response.
Frequently asked questions
Notes on scope, execution and delivery standards. Contact us for anything not covered here.
Core services are log source onboarding, detection rule development and maintenance, 24×7 or 8×5 alert monitoring, alert triage with response guidance, and a monthly operations report. Threat hunting, attack surface management, cloud security alert operations and managed WAF policy can be added as required.
Start from where you stand
Security, data and AI each start with a review of where you stand. The report and its findings are yours, whether or not the engagement continues.